Terms and Conditions Resident Pick-Ups

Terms and Conditions Resident Pick-Ups

Resident must provide a name, address and cell phone number and agree to receiving text messages.

Resident must agree to answer a call from a blocked or restricted number on the day of service to avoid a $50 no-show fee.

Resident must agree to cancel within 24 hours to avoid a cancellation fee of $50.

Resident must agree to have your credit card authorized for the amount of the pick-up plus $50.

There is an additional fee for UPSI crew to enter into your residence, you agree to an additional $25 liability fee.

As we strive for excellent customer service, upon entering any residence, our crew is required to wear booties to preserve your flooring.

In order to keep our staff safe during these unpredictable times, do you agree that you and/or any member of your household have not experienced any symptoms of COVID-19 within the past 10 days? Please confirm that you or any other household member did not have a fever at the time of scheduling service?

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